Goods which prove unsuitable may be returned for refund, credit or exchange, if, they are returned to ourselves within 14 days of receipt. Subject to the following conditions: 
Items are returned carriage paid. Items and packaging are received in a saleable condition, as received. Items should be returned unused in their original condition in order to secure a refund. Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).Carriage paid to receive or return item(s) will not be refunded. A 5% restocking fee will be applied to the refund/credit. All returns are to be accompanied by a copy of the invoice, and full contact details of the buyer, detailing a reason for return. Please help us to help you by completing the relevant returns form. We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier. Before returning any goods, please contact us via email or phone to register the return. You must obtain & complete a Returns Form before returning any goods.